Terms of Service for ClassView

Effective Date: February 1, 2026
Last Updated: February 1, 2026

1. Agreement to Terms

By accessing or using ClassView ("Service," "we," "our," or "us"), you ("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and ClassView. If you are using the Service on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

2. Description of Service

ClassView is a software-as-a-service (SaaS) platform that provides digital display solutions for youth activity studios, including swim schools, dance studios, gymnastics centers, and similar businesses.

The Service includes: - Digital lobby displays showing class schedules, rosters, and instructor information - Integration with third-party class management software (e.g., JackRabbit Class) - Custom branding and display configuration - Cloud-based software accessible via web browser - Customer support via email

The Service does NOT include: - Physical display hardware (TVs, tablets, mounts) - Internet connectivity at your facility - On-site installation or technical support - Integration with software other than specified partners - Custom software development (unless separately contracted)

3. Account Registration and Eligibility

3.1 Eligibility

To use ClassView, you must: - Be at least 18 years of age - Have the legal capacity to enter into a binding contract - Operate a legitimate youth activity business (swim school, dance studio, gymnastics center, etc.) - Provide accurate and complete registration information - Maintain and promptly update your account information

3.2 Account Security

You are responsible for: - Maintaining the confidentiality of your account credentials - All activities that occur under your account - Notifying us immediately of any unauthorized use

We are not liable for any loss or damage from your failure to protect your account.

3.3 One Account Per Studio

Each physical studio location requires a separate subscription. You may not share a single account across multiple locations.

4. Subscription and Billing

4.1 Subscription Plans

ClassView offers the following subscription plans: - Single Location - Monthly: $99 per month - Single Location - Annual: $990 per year (equivalent to $82.50/month) - Multi-Location: Pricing varies based on number of locations

Pricing is subject to change with 30 days' notice.

4.2 Free Trial

We may offer a 30-day free trial for new customers. No payment is required during the trial period. At the end of the trial: - Your subscription will automatically convert to a paid plan - You will be charged the subscription fee - You may cancel before the trial ends to avoid charges

4.3 Billing and Payment

4.4 Taxes

Prices do not include applicable sales tax, GST, VAT, or other taxes. You are responsible for paying all taxes associated with your subscription.

4.5 Price Changes

We may change our pricing with 30 days' notice via email. Price changes apply to renewals after the notice period. If you do not agree to a price increase, you may cancel your subscription.

4.6 No Refunds

All payments are non-refundable except: - If we cancel or materially reduce the Service - If required by law - At our sole discretion in cases of billing errors

Pro-rata refunds are not provided for partial months.

5. Cancellation and Termination

5.1 Cancellation by You

You may cancel your subscription at any time by: - Logging into your account and selecting "Cancel Subscription" - Contacting support@classview.app - Using the Stripe Customer Portal

Upon cancellation: - Your access continues until the end of your current billing period - No refund is provided for the remaining days - Your data is retained for 30 days, then permanently deleted - You may export your data before cancellation

5.2 Termination by Us

We may suspend or terminate your account immediately if: - You violate these Terms - Your payment fails after the grace period - You use the Service for illegal or harmful purposes - You abuse our support team or resources - We discontinue the Service (with 60 days' notice and pro-rata refund)

5.3 Effect of Termination

Upon termination: - Your right to use the Service immediately ceases - We will delete your data within 30 days (except as required by law) - You remain liable for any outstanding fees - Provisions regarding liability, indemnification, and dispute resolution survive termination

6. Acceptable Use Policy

6.1 Permitted Use

You may use ClassView only for: - Displaying class schedules and information at your youth activity studio - Legitimate business purposes related to your studio operations - Compliance with all applicable laws and regulations

6.2 Prohibited Use

You may NOT: - Use the Service for any unlawful purpose - Display inappropriate, offensive, or harmful content - Attempt to gain unauthorized access to our systems - Reverse engineer, decompile, or disassemble the Service - Remove or obscure any copyright or proprietary notices - Resell, sublicense, or distribute the Service to third parties - Use the Service to compete with us or build a similar product - Interfere with or disrupt the Service or servers - Upload malware, viruses, or harmful code - Violate any laws regarding child safety or privacy (COPPA, etc.) - Use the Service in any way that harms children or families

6.3 Enforcement

Violation of this Acceptable Use Policy may result in: - Immediate suspension or termination of your account - Legal action - Reporting to law enforcement

7. Your Content and Data

7.1 Ownership

You retain all ownership rights to the content and data you upload to ClassView ("Your Content"), including: - Class schedules and names - Instructor names - Student first names and birth dates - Studio branding and logos - Custom text and announcements

7.2 License to Us

By uploading Your Content, you grant us a limited, non-exclusive, worldwide license to: - Store, display, and transmit Your Content as necessary to provide the Service - Use Your Content to improve and develop the Service - Create aggregated, anonymized data for analytics (with all identifying information removed)

This license terminates when you delete Your Content or cancel your account.

7.3 Your Responsibilities

You represent and warrant that: - You own or have the right to use Your Content - Your Content does not violate any third-party rights (copyright, privacy, etc.) - You have obtained necessary consent from parents/guardians to display student information - Your Content complies with all applicable laws, including COPPA and FERPA

You are solely responsible for Your Content and any consequences of uploading it.

7.4 Prohibited Content

Your Content must not contain: - Full student names (last names should not be displayed publicly) - Student photos without parental consent - Medical information beyond basic alerts (e.g., "allergy alert") - Content that is illegal, obscene, defamatory, or harmful - Personal information beyond what is necessary for the Service

7.5 Data Backup

While we perform regular backups, you are responsible for maintaining your own backups of Your Content. We are not liable for any loss or corruption of Your Content.

7.6 Data Retention

8. Third-Party Integrations

8.1 JackRabbit Class and Other Integrations

ClassView integrates with third-party services like JackRabbit Class. By using these integrations: - You authorize us to access your data from these services - You comply with the third party's terms of service - You understand we are not responsible for the third party's actions - You grant us permission to retrieve and display data from these services

8.2 Integration Availability

We do not guarantee continuous availability of third-party integrations. If an integration becomes unavailable: - We will notify you promptly - We will attempt to restore it or provide alternatives - You may cancel without penalty if the integration is essential to your use

8.3 Third-Party Terms

Your use of third-party services (JackRabbit, Stripe, etc.) is governed by their separate terms and privacy policies. We are not liable for any issues arising from third-party services.

9. Intellectual Property

9.1 Our Ownership

ClassView and all related software, design, content, trademarks, and intellectual property are owned by us or our licensors. These Terms do not grant you any ownership rights.

9.2 Trademarks

"ClassView" and our logo are our trademarks. You may not use them without our prior written permission, except to identify that you are a customer.

9.3 Feedback

If you provide feedback, suggestions, or ideas about the Service: - We may use them without restriction or compensation - You waive any intellectual property rights to such feedback - We are not obligated to implement any feedback

10. Disclaimers and Limitations of Liability

10.1 Service Provided "AS IS"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

We disclaim all warranties, express or implied, including: - Warranties of merchantability, fitness for a particular purpose, and non-infringement - Warranties regarding accuracy, reliability, or availability - Warranties that the Service will be uninterrupted or error-free

10.2 No Guarantee of Uptime

While we strive for 99.9% uptime, we do not guarantee continuous, uninterrupted access to the Service. Downtime may occur due to: - Scheduled maintenance (we will provide notice when possible) - Unexpected technical issues - Third-party service failures - Acts of God, natural disasters, or other events beyond our control

10.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

10.4 Exclusions

Some jurisdictions do not allow limitations on implied warranties or exclusion of certain damages. In such cases, our liability is limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless ClassView, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: - Your use of the Service - Your violation of these Terms - Your Content or data you upload - Your violation of any third-party rights - Your violation of applicable laws (including COPPA, FERPA, privacy laws)

This indemnification obligation survives termination of these Terms.

12. Privacy and Data Protection

12.1 Privacy Policy

Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

12.2 COPPA Compliance

The Service displays information about children under 13 (student first names, birth dates). You, as the studio operator, are responsible for: - Obtaining verifiable parental consent before collecting and displaying student information - Complying with the Children's Online Privacy Protection Act (COPPA) - Informing parents that their child's information will be displayed in your lobby

We act as a service provider processing data on your behalf. You remain the data controller responsible for COPPA compliance.

12.3 FERPA and Educational Records

If you are a school or educational institution subject to FERPA, you represent that: - You have the authority to share student information with us - The information shared is directory information or you have obtained necessary consent - You comply with all FERPA requirements

13. Modifications to the Service and Terms

13.1 Service Changes

We may modify, update, or discontinue the Service or any features at any time. We will provide reasonable notice of material changes.

We are not liable for any changes or discontinuation of the Service.

13.2 Terms Changes

We may modify these Terms at any time. Changes will be effective: - Immediately upon posting for non-material changes - 30 days after email notice for material changes

Continued use after changes constitutes acceptance. If you do not agree, you must cancel your subscription.

14. Dispute Resolution

14.1 Informal Resolution

Before filing a legal claim, you agree to contact us at support@classview.app to attempt to resolve the dispute informally. We commit to working in good faith to resolve disputes.

14.2 Binding Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration, NOT in court.

14.3 Class Action Waiver

YOU WAIVE THE RIGHT TO PARTICIPATE IN CLASS ACTIONS OR CLASS ARBITRATIONS.

All disputes must be brought individually. You may not consolidate claims with other customers.

14.4 Exceptions

Either party may seek injunctive relief in court for: - Intellectual property violations - Confidentiality breaches - Violations of the Acceptable Use Policy

14.5 Small Claims Court

You may bring claims in small claims court if they qualify under that court's jurisdictional limits.

15. General Provisions

15.1 Governing Law

These Terms are governed by the laws of North Carolina, United States, without regard to conflict of law principles.

15.2 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and ClassView regarding the Service and supersede all prior agreements.

15.3 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect.

15.4 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

15.5 Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms to any successor or affiliate.

15.6 Force Majeure

We are not liable for failure to perform due to causes beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, network infrastructure failures, strikes, or shortages of transportation, fuel, energy, labor, or materials.

15.7 No Agency

These Terms do not create a partnership, joint venture, employment, or agency relationship between you and ClassView.

15.8 Notices

All notices must be sent to: - To You: Email address associated with your account - To Us: support@classviewapp.com

Notices are effective upon sending.

15.9 Language

These Terms are written in English. Any translations are provided for convenience only. In case of conflict, the English version controls.

15.10 Survival

The following sections survive termination: Billing (for unpaid fees), Your Content and Data (ownership provisions), Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, and General Provisions.

16. Contact Information

For questions about these Terms, contact us:

Email: support@classviewapp.com

17. Acknowledgment

BY USING CLASSVIEW, YOU ACKNOWLEDGE THAT: - You have read and understood these Terms - You agree to be bound by these Terms - You have the authority to enter into this agreement - You will comply with all applicable laws - You understand the limitations of liability and warranty disclaimers - You agree to arbitration and waive class action rights


Document Version: 1.0
Effective Date: February 1, 2026

Last Reviewed: February 1, 2026